How can we help?

How to set up your shop, run the day and get paid, in plain words, for owners, the office and technicians. Pick a topic, or contact us.

Start here

Signing up your shop and the first things to set up, in order.

Adding your team, what each role can do, and getting phones signed in.

Your day on the phone, from On my way to getting paid.

Booking visits, the calendar, moving bookings and the map of the day.

Finding customers, notes and gate codes, photos, equipment and the customer portal.

What works offline, what needs signal, and what the sync badges mean.

Your flat-rate prices, parts and suppliers, importing a price list, and stock on the shelf and trucks.

Good, better, best options, signed on the spot or approved from a link.

Writing a bill, then collecting by card link, cash or check.

Maintenance plans, member prices, included visits and cancelling.

Connecting your accounts, and what Pipr sends to each.

How the shop is doing, profit per job, hours worked and who changed what.

Your language and look, Face ID, and every shop setting in one list.

Pipr is being built with a few shops, and we answer every email ourselves. Write to shannon@dehsu.com, or read how to get help first.